Shipping policy
Shipping & Delivery
Worldwide Shipping
EllaRaé delivers your favorite pieces across the globe, with select exceptions due to courier limitations. During checkout, any unavailable destinations will be clearly indicated.
Complimentary Shipping
Enjoy free shipping on orders over €79 / $99, because indulgence should come effortlessly.
Processing & Delivery
Orders are thoughtfully prepared and typically dispatched within 3 days.
Please note: international deliveries may require additional time due to customs processing.
Import Duties
Customs or import fees are determined by your local authorities and are the responsibility of the recipient.
Important Details
- We cannot assume liability for lost or damaged items once proof of delivery is provided. Please ensure your shipping information is accurate at checkout.
- International orders may incur customs charges; these are the recipient’s responsibility.
- Delays caused by customs do not qualify for refunds. Recipients are encouraged to coordinate directly with their local customs office.